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Welcome to Quantelion. These Terms of Service ("Terms") govern your use of our website, programs, services, and products offered by Quantelion ("we," "us," or "our"). By accessing our website, enrolling in our classes, or purchasing our products, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our services.
At Quantelion, we believe in fostering a mindful community built on mutual respect and clarity. These Terms are designed to create a clear understanding of the relationship between Quantelion and our community members, ensuring a positive experience for everyone involved.
To ensure clarity throughout these Terms, the following definitions apply:
To access certain features of our Website or to purchase Services, you may need to create an account. When you create an account, you agree to:
You must be at least 18 years old to create an account or purchase Services. If you are under 18, you may only use our Services with the involvement and consent of a parent or legal guardian.
When booking our classes or programs, you agree to:
Your safety is our priority. By participating in our Services, you acknowledge and agree that:
We recommend consulting with a healthcare provider before beginning any new exercise program, particularly if you have pre-existing health conditions.
While we strive to maintain consistent schedules, we reserve the right to:
We will make reasonable efforts to notify you of any changes in advance.
All prices for our Services and Products are listed in Australian Dollars (AUD) and are inclusive of applicable taxes. Payment is required at the time of purchase unless otherwise specified in a written agreement.
We accept major credit cards and other payment methods as indicated on our Website. By providing payment information, you represent that you are authorized to use the payment method and agree to the terms of the selected payment processor.
For membership plans with recurring payments, you authorize us to charge your payment method on a recurring basis until your membership is canceled or terminated. You may cancel your membership by following the cancellation procedures outlined on our Website or by contacting us directly.
Our cancellation and refund policies are as follows:
Refund requests must be submitted in writing to our customer service team. Approved refunds will be processed using the original payment method unless otherwise agreed.
All content on our Website, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Quantelion or our content suppliers and is protected by international copyright laws.
You may access, view, and print content from our Website for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our Website without our express written permission.
When using our Website, you agree not to:
If you submit reviews, comments, or other content to our Website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide in any media.
You represent that you have the right to submit any content you provide and that such content does not violate the rights of any third party or any law or regulation.
To the maximum extent permitted by law:
By participating in our Services, you acknowledge that physical activities involve inherent risks that cannot be eliminated regardless of the care taken. You voluntarily accept and assume all such risks.
You agree to indemnify, defend, and hold harmless Quantelion and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes, we will provide notice through our Website or by other means, such as email.
Your continued use of our Services, Products, or Website after the changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, please discontinue your use of our Services, Products, and Website.
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without giving effect to any choice of law or conflict of law provisions.
Any dispute arising from or relating to these Terms, our Services, Products, or Website shall first be resolved through good-faith negotiations. If the dispute cannot be resolved through negotiations, it shall be submitted to mediation in accordance with the mediation rules of the Australian Disputes Centre.
If mediation is unsuccessful, the dispute shall be resolved by binding arbitration in Sydney, Australia, in accordance with the arbitration rules of the Australian Centre for International Commercial Arbitration.
If you have any questions or concerns about these Terms, please contact us at:
Quantelion Legal Department
Email: [email protected]
Phone: +61 2 8765 4321
Address: 123 Wellness Way, Sydney, NSW 2000, Australia